Examlex
After taking a phone message,you should
Concrete Goal
A specific, clearly defined, and measurable objective that an individual or group aims to achieve.
Two-Factor Theory
A concept in psychology that proposes emotional experiences arise from a combination of a state of physiological arousal and a cognitive interpretation of that arousal.
Physiological Reaction
A bodily response to a stimulus, such as an increase in heart rate, sweating, or the release of adrenaline, often not under conscious control and indicative of physiological processes.
Arousal Level
The physiological and psychological state of being awoken or stimulated to action.
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