Examlex
Before putting a caller "on hold," you should:
Spoken And Written Words
Forms of communication involving either verbal utterances for sharing ideas and information or written symbols captured in texts and documents.
Body Language
Non-verbal communication through physical behaviors, such as facial expressions, gestures, posture, and eye movement, which convey messages or emotions.
Wealth And Power
The significant influence and control over resources and decision-making processes that individuals or groups may possess due to their economic status.
Organizational Position
The rank or status that an individual holds within a company's hierarchy.
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