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What do you need to do before using a glass thermometer?
Unexpected Crisis
A sudden, unanticipated event that poses a significant threat and requires immediate response.
Management Processes
The series of ongoing actions and tasks undertaken by an organization's management to plan, organize, lead, and control operations.
Performance Metrics
Quantitative measures used to gauge an organization's or individual's performance, often in comparison to a standard or benchmark.
Benchmarking
The practice of comparing business processes and performance metrics to industry bests or best practices from other companies to improve performance.
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