A Resident Has a Hearing Impairment

question 29

Multiple Choice

A resident has a hearing impairment.To communicate with the person,you need to do all of the following except

• A)Repeat and rephrase statements as needed
• B)Be aware of your body language
• C)Reduce or eliminate background noises
• D)Write everything on notebook paper

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Definitions:

Unique Product Attributes

Unique product attributes are distinctive features or characteristics that set a product apart from its competitors, catering to specific customer needs or preferences.

Positioning Product

The strategy of designing and representing a product or service to occupy a distinctive and appealing image in the minds of the target market.

Differentiators

Features or attributes of a product or service that set it apart from competitors in the eyes of the target audience.

Perceptual Map

A means of displaying in two dimensions the location of products or brands in the minds of consumers to enable a manager to see how they perceive competing products or brands, as well as the firm’s own product or brand.