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Your bank offers you a $100,000 line of credit with an interest rate of 2.5% per quarter. The loan agreement also requires that 4% of the unused portion of the credit line be deposited in a non-interest bearing account as a compensating balance. Your short-term investments are paying 1.25% per quarter. What is your effective annual interest rate on this arrangement if you do not borrow any money on this credit line during the year? Assume that both the funds you borrow and the funds you invest use compound interest.
Customer Order
A request made by a customer for a company’s goods or services, specifying type, quantity, and terms of sale.
Customer Experience
The overall perception and satisfaction a customer has with a company's products or services, based on their interactions with the brand.
Sales Staff
Individuals employed by a company to execute the selling of products or services to customers, often requiring expertise in product knowledge and customer service.
Online Channel
A digital pathway through which goods or services are marketed, sold, and distributed to consumers via the internet.
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