The Main Lesson from ChapterCase 11 About Zappos Is That

question 61

Multiple Choice

The main lesson from ChapterCase 11 about Zappos is that __________.

• A) Appropriate culture and structure is essential for strategic implementation
• B) Structure rarely evolves when strategy changes
• C) Employees need tighter control to ensure service quality
• D) Strategy has no impact on organizational culture

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Definitions:

Hedging Risk

The process of making an investment or entering into a financial transaction in order to reduce the risk of adverse price movements in an asset.

Exchange-rate Risk

The risk of losing money due to unfavorable changes in exchange rates when investing in foreign-denominated securities.

Hedged

In investment, using strategies to reduce or eliminate the risk of adverse price movements in an asset.

Futures Contract

A standardized legal agreement to buy or sell something at a predetermined price at a specified time in the future, often used for commodities or financial instruments.