An Assessment Tool That Takes a Multidimensional Approach to Evaluating

question 76

Multiple Choice

An assessment tool that takes a multidimensional approach to evaluating a firm's competitive position by utilizing specific questions and performance metrics is:

• A) The comprehensive scorecard
• B) The shareholder scorecard
• C) The balanced scorecard
• D) The strategic scorecard

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Definitions:

OB (Organizational Behavior)

The study of how people interact within groups in a work environment, its impact on organizational structure, culture, and output.

Management Function

The process of planning, organizing, leading, and controlling resources to achieve organizational goals efficiently and effectively.

Performance Objectives

Specific, measurable goals set by an individual or organization to gauge the effectiveness of performance over a period.

Action Steps

Specific, measurable tasks or activities that are planned and executed to accomplish a strategic goal.