Organizational Climate Is Reflected By

question 21

Multiple Choice

Organizational climate is reflected by:

• A) the degree of cooperation between management and employees.
• B) common language, terminology, and rituals.
• C) high product and service quality.
• D) the way employees interact with each other.

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Definitions:

Manual Labor

Work that requires physical effort as opposed to mental work.

Emotional Labor

The process of managing feelings and expressions to fulfill the emotional requirements of a job or role, often in the service industry.

Hierarchy

A system or organization in which people or groups are ranked one above the other according to status or authority.

Authority

Authority refers to the legitimate power or right to give orders, make decisions, and enforce obedience, often held by individuals in positions of leadership or institutions.