In the Context of Offshoring,some Informed Observers Note That Technology

question 6

Multiple Choice

In the context of offshoring,some informed observers note that technology already has eliminated much and in the future will eliminate even more of the work being done by:

• A) top level managers.
• B) middle managers and white-collar staff.
• C) maintenance workers.
• D) line employees and service staff.

---

Definitions:

Travel Pattern

The habitual movement or route taken by an individual or group, often analyzed for planning effective sales and marketing strategies.

Routing Reports

are documents or systems that track and manage the journey of tasks, products, or information through a prescribed sequence of actions or stages.

Key Accounts

Accounts the loss of which would greatly affect sales and profits.

Sales Force Resources

Tools, materials, and support provided to a sales team to help them effectively perform their duties and achieve sales targets.