Which of the Following Is Not a Characteristic Used to Grade

question 31

Multiple Choice

Which of the following is not a characteristic used to grade certified diamonds?

• A)Weight
• B)Country of origin
• C)Clarity
• D)Quality of cut
• E)Color

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Definitions:

External Failure Cost

External failure costs are expenses incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.

Value-Added

The enhancement a company gives its product or service before offering the product to customers, increasing its value.

Non-Value-Added

Activities or processes that consume resources but do not add value to the product or service from the customer's perspective.

Total Lead Times

The aggregate time taken from the initiation of a process until its completion, often used in manufacturing to describe the period from ordering materials to the final product delivery.