While You Are Resolving a Billing Dispute, a Creditor May

question 48

Multiple Choice

While you are resolving a billing dispute, a creditor may:

• A) not threaten your credit rating.
• B) send this information to a credit bureau.
• C) require you to pay the bill in full and then credit your account if the error is found.
• D) start the collection process.
• E) demand that you surrender your credit card.

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Definitions:

Multiple Audiences

The concept of addressing or catering to more than one distinct group of individuals, each with potentially different backgrounds, interests, or needs.

Personal Pronouns

Words used to substitute for specific names of people or things, typically indicating a particular person, place, or thing's grammatical case, number, and gender.

Executive Summary

A brief and comprehensive synopsis of a business document or proposal, highlighting its key points and conclusions.

Table of Contents

A list of titles, headings, or topics in a document, placed at the beginning to show its structure.