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The Title III of the Americans with Disabilities Act (ADA) of 1990:
Bad News
Information that is unpleasant, disappointing, or upsetting to receive or deliver.
Stakeholders
Individuals or groups that have an interest or stake in the outcome of a project, decision, or organization.
Softens The Blow
A phrase used to describe actions or words that make a negative situation seem less severe.
Bad News
Unfavorable or distressing information that needs to be communicated.
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