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Ron says to Mark, "If you design and landscape my front lawn by the time I return from Paris next month, I will pay you $5,000." Mark does not respond but has the landscaping done by the time Ron returns. This is an example of a unilateral contract.
Post-Sale Service
Activities and support provided by a company to its customers after they have purchased a product or service, aimed at ensuring customer satisfaction and fostering loyalty.
Customer Service
Activities and programs provided by the seller to make the relationship a satisfying one for the customer.
Relationship Satisfying
Relationship satisfying involves actions and strategies aimed at ensuring a positive, fulfilling interaction or partnership between parties.
Core Principles
Fundamental beliefs or guidelines that form the foundation for a system, organization, or individual's actions and decisions.
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