Theresa Has Just Started Working for Citizens Bank as a Teller.A

question 5

Essay

Theresa has just started working for Citizens Bank as a teller.A man comes into the bank with a $100 check that is 8 months old.She goes to the manager to ask whether she should pay it.If you were the manager,what would you advise her?

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Definitions:

Perceptual Problem

Involves issues or challenges in the way individuals perceive or interpret information, environments, or situations.

Perceived Pressures

The sense of urgency or demand that an individual feels from external sources or internally, impacting decision-making or behavior.

Distributive Negotiation

A negotiation strategy in which parties view the resources as fixed and aim to maximize their own share.

Soft Distributive Negotiation

A negotiation style focusing on collaboration and win-win outcomes, emphasizing relationship preservation over maximizing individual gain.