A Collection Agency Is Prohibited From

question 15

Multiple Choice

A collection agency is prohibited from:

• A) calling the debtor in the middle of the night.
• B) calling the debtor from 5-6 p.m. when he is likely to be eating dinner.
• C) threatening to sue if it actually intends to do so.
• D) contacting third persons to find out the whereabouts of a debtor.

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Definitions:

Rational Advice

Guidance or recommendations based on logical reasoning and factual analysis.

Cultural Differences

The varying beliefs, values, behaviors, and social practices observed among people from different cultural backgrounds.

Enlightened Self-interest

The understanding that one's own best interests are served by considering and acting towards the well-being of others.

Listening Errors

Mistakes made in the process of listening, which can include misunderstanding, misinterpreting, or overlooking important details.