Which of the Following Is Not a Key Rule Used

question 75

Multiple Choice

Which of the following is not a key rule used to guide the design of services?

• A)Have a unifying theme to support personnel working together.
• B)Make sure the service delivery system can handle variability in requirements.
• C)Include features and checks to ensure reliability.
• D)Design the system to be user-friendly.
• E)Minimize points of customer contact to reduce variability.

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Definitions:

Cost of Goods Sold

The total direct costs attributable to the production of goods sold by a company.

T-Accounts

A graphical representation used in accounting to show the debit and credit transactions affecting each aspect of a company's finances or accounts.

Raw Materials

Basic materials that are used in the production process to manufacture products, before any processing or manufacturing has occurred.

Finished Goods

Items that are finished being made but have not been purchased by consumers yet.