A Single Server Queuing System Has an Average Service Time

question 28

Multiple Choice

A single server queuing system has an average service time of 16 minutes per customer,which is exponentially distributed.The manager is thinking of converting to a system with a constant service time of 16 minutes.The average arrival rate will remain the same.The effect will be to:

• A)increase utilization.
• B)decrease utilization.
• C)increase the average waiting time.
• D)decrease the average waiting time.
• E)not have any effect since the service time is unchanged.

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Definitions:

Raw Materials Inventory

The total cost of all the materials that are used to make a product but have not yet been used in the manufacturing process.

Predetermined Overhead Rate

A rate calculated at the beginning of a period for assigning overhead cost to products or activities, based on estimated costs and activity levels.

Applied Overhead

The portion of overhead costs allocated to individual jobs or products based on a predetermined rate.

Raw Materials Inventory

The total cost of all the components used to manufacture a product that a company has in stock but has not yet used in production.