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In Discussing a Problem You Have with a Co-Worker, You

question 42

Multiple Choice

In discussing a problem you have with a co-worker, you notice that the co-worker acknowledges and agrees with your concerns. However, you believe he agreed with you to terminate the awkward conversation quickly, and you are not sure how sincere he was in acknowledging the problem. He probably used which conflict resolution method?


Definitions:

Explicit Memory

The type of memory that involves conscious recollection of previous experiences and information.

Elaborative Rehearsal

A method of memory consolidation that involves associating new information with already known information.

Maintenance Rehearsal

A process of repeatedly verbalizing or thinking about a piece of information to keep it in short-term memory longer than the usual 20-second duration.

Levels of Processing

A theory in cognitive psychology that proposes that deeper levels of analysis produce more enduring memory encoding than shallow levels of analysis.

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