Mini-Case: the In-Box Is Full

question 58

Essay

Mini-Case: The In-Box Is Full. Returning from a wonderful vacation at Disney World, "It's a small world after all," you go through the memos that have been stuffed in your box. A short scenario of each memo is provided. Situation 1: The workers down in the yard are refusing to wear their hard hats. OSHA visits tomorrow.
Situation 2: The people in the back room would like to play their radios while they work. Their supervisor has no problem with it. The issue appears whether it is rock or country.
Situation 3: Your boss must leave town and will be unable to give a speech to his daughter's fourth-grade class on "What I do for a living." He has asked you to take his place.
Situation 4: Production has informed your salespeople that they don't think they can meet the orders requested. They must know tomorrow what the priority should be. You have a meeting with your sales force at 9:00 a.m. tomorrow.
Situation 5: You have a performance review scheduled for George tomorrow. His performance has slipped but he says he needs to talk to you.
-Using the framework for the collaborative approach to problem solving, explain the behavioral guidelines when one acts as an initiator in dyadic confrontation. Also, provide example statements that the initiator can make for each major guideline.

---

Definitions:

Big Five Factors

A theory that describes human personality as comprised of five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Personality Inventory

A survey or structured tool aimed at uncovering facets of a person's personality or mental characteristics.

Psychologists

Professionals trained in the study of the mind and behavior, conducting research and providing assessments and therapy to help improve mental health and cognitive functions.

Standing

The condition or designation of being upright on the feet, or a position of status, reputation, or legal ability to initiate or sustain a legal action.