Not Wanting to Make a Serious Judgment Error,you Convene a Meeting

question 33

Multiple Choice

Not wanting to make a serious judgment error,you convene a meeting of your team.In the process of discussing an issue,George,Barbara,and Dan voice agreement over alternative 1,whereas Bill and Morgan have not spoken.If you accept alternative 1,what potential mistake would you be making?

• A) Illusion of unanimity
• B) Direct pressure
• C) Illusion of invulnerability
• D) Illusion of morality

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Definitions:

Formula Sales Presentation

A structured approach to a sales presentation that relies on a proven sequence of steps designed to guide the potential customer toward a purchase.

Canned Introduction

A pre-scripted and rehearsed opening remark used by salespeople or presenters to start a conversation or presentation.

Open-Ended Question

An open-ended question is designed to encourage a full, meaningful answer beyond a simple yes or no.

Customer Talking Time

The duration or portion of a conversation in which the customer is speaking, often used in sales and service settings to gauge customer engagement and understanding.