Forgiveness Is Enhanced in Organizations When Managers

question 22

Multiple Choice

Forgiveness is enhanced in organizations when managers
(1) Acknowledge the trauma,harm,and injustice that their organization members have experienced,but they define the occurrence of hurtful events as an opportunity to move forward toward a new goal.
(2) Associate the outcomes of the organization (e.g.,its products and services) with a higher purpose that provides personal meaning for organization members.
(3) Maintain high standards and communicate the fact that forgiveness is synonymous with tolerance for error or lowered expectations.Which statements are correct?

• A) Statements 1 and 3
• B) Statements 2 and 3
• C) Only statement 1
• D) Statements 1 and 2

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Definitions:

Perception

The method by which the sensations experienced at any given moment are interpreted and organized in some meaningful fashion.

Hippocampus

A part of the brain within the temporal lobe, crucial for memory formation and spatial navigation.

Proactive and Retroactive Inhibition

Forms of interference where old information interferes with the learning of new information (proactive) and where new information causes forgetting of old information (retroactive).

New Long-Term Memories

The process of converting new information into a state that can be recalled after a period of time, involving the consolidation and storage of information.