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A Customer Orientation Means That All Firm Decisions Are Made

question 21

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A customer orientation means that all firm decisions are made with a conscious awareness of their effect on the bottom line (that is,profits).


Definitions:

Economic Factors

Various external influences on an organization's performance, including inflation, employment rates, and GDP growth.

External Factors

External influences that can impact a business or system, including economic, social, political, and environmental conditions.

Marketing Environment

The external factors that affect a company's ability to engage and transact with its targeted customers, including social, economic, technological, competitive, and regulatory forces.

World Trade Organization

An international organization that regulates trade rules between nations to ensure trade flows smoothly, predictably, and as freely as possible.

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