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Customers Going Through the Drive-Thru at Starbucks Were Being Watched

question 57

Multiple Choice

Customers going through the drive-thru at Starbucks were being watched to see how long they look at the menu before ordering. They are unaware that they are being observed. This type of observation is referred to as _____ observation.


Definitions:

Scapegoating

The practice of singling out one person or group for unmerited blame or negative outcomes.

Implicit Prejudice

Unconscious biases or attitudes towards certain groups or individuals, which can affect decisions and actions without explicit awareness.

Explicit Prejudice

Explicit prejudice involves conscious, openly expressed negative beliefs or attitudes toward a group based on characteristics such as race, gender, or ethnicity.

Unconscious Patronization

The phenomenon where individuals unknowingly treat a member of a marginalized group in a condescending or diminutive manner.

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