What Does a Company's Prompt, Courteous and Helpful Answering of a Telephone

question 45

Multiple Choice

What does a company's prompt, courteous and helpful answering of a telephone with a human operator signal to the customer who is calling?

• A)The company has high prices
• B)The company is responsive to the customer's needs
• C)The company has low prices
• D)The company is wasting resources on telephone operators

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Definitions:

Newsprint

A type of low-cost, non-archival paper predominantly used to print newspapers, as well as other publications and advertising material.

Canned Vegetables

Vegetables that have been processed, sealed in an airtight container such as a can, and subjected to heat to extend their shelf life.