Because They Are Not Systematic or Comprehensive, Using Heuristics in Place

question 27

Multiple Choice

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to _________.

• A)consistently better decisions
• B)decisions that more directly solve problems
• C)errors and biases
• D)more imaginative decisions

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Definitions:

Employee Assistance Program

A work-based intervention program designed to assist employees in resolving personal problems that may impact their job performance, health, and well-being.

Burnout

A state of emotional, physical, and mental exhaustion caused by prolonged stress, typically from the workplace.

Eustress

Positive stress that results from engaging in challenges that are perceived as within one's ability to manage or overcome.

Distress

A state of emotional, mental, or physical strain or tension resulting from adverse or demanding circumstances.