Of the Five Dimensions That Make Up the Concept of Trust

question 120

True/False

Of the five dimensions that make up the concept of trust, loyalty seems to be the most critical.

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Definitions:

Experimentation

The process of conducting a controlled test or investigation to explore hypotheses, observe effects, and gain new knowledge, commonly used in scientific research, product development, and process improvement.

Performance Standards

Benchmarks or criteria used to assess the quality or effectiveness of an individual's work, guiding expectations and evaluations in organizational contexts.

Quality

The degree to which a product, service, or process meets specified requirements and satisfies customer expectations.

Mary Parker Follett

An early 20th-century social worker, management consultant, and pioneer in the fields of organizational theory and organizational behavior.