Due to a Recent Construction of an Upscale Housing Community

question 71

Multiple Choice

Due to a recent construction of an upscale housing community near a tennis club, customer use has skyrocketed during the year and the club is operating at all-time high levels, far beyond the goals set the previous year.The best strategy for the manager is to _________.

• A)change goals for the following year
• B)do nothing
• C)advertise
• D)run a sale to increase customers

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Definitions:

Self-discrepancy Theory

A psychological model that explains how the difference between one's actual self and ideal or ought selves affects emotional states.

Ought Self

A component of self-discrepancy theory referring to the representation of the attributes someone believes they should possess, often influenced by societal expectations.

Actual Self

Represents one's perception of who they are at the present moment, encompassing current attributes and qualities.

Anxiety

Anxiety is a psychological state characterized by feelings of tension, worried thoughts, and physical changes like increased blood pressure.