Examlex
Skinner suggests all of the following techniques in order to control the external variable that determines our behavior through self-control except:
Customer Needs
Refers to the wants or desires that a customer expects a product or service to fulfill.
Process Value Analysis
Identifies and evaluates core processes for their performance contributions to customer satisfaction.
Value Chain Analysis
A strategic analysis tool that maps out the sequence of activities an organization performs to create value for its customers.
Continuous Improvement
An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.
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