What Is the Anxiety That Consumers Begin to Feel When

question 209

Multiple Choice

What is the anxiety that consumers begin to feel when they are dissatisfied with a product or service recently purchased called?

• A) cognitive dissonance
• B) post-purchase regret
• C) product re-evaluation
• D) purchase rejection

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Definitions:

Chemoreceptors

Sensory receptors in the body that respond to chemical stimuli, playing a crucial role in taste, smell, and monitoring chemical composition of blood.

Carbon Dioxide Levels

The concentration of carbon dioxide gas in a given environment, often measured in the blood to evaluate respiratory function.

Epinephrine Release

Epinephrine release involves the secretion of the hormone epinephrine (adrenaline) from the adrenal medulla, triggering the body's fight-or-flight response.

Heart Rate

Heart rate is the number of heartbeats per unit of time, typically expressed as beats per minute (BPM), indicating cardiovascular health and efficiency.