A Resident Uses Slang When He Talks to You

question 15

Multiple Choice

A resident uses slang when he talks to you.You should:

• A) Ask him not to use such words
• B) Ask the nurse to speak to him
• C) Avoid using slang words yourself
• D) Ignore him when he uses such words

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Definitions:

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectation.

Discrete Metric

A measurement used for data that can only take certain, distinct values within a mathematical or statistical model.

5-point Rating Scale

A 5-point rating scale is a survey tool that asks respondents to rate a question or statement on a five-point scale, typically ranging from strongly disagree to strongly agree.

Person's Height

A measurement of how tall an individual is, often recorded in centimeters or feet and inches in medical, nutritional, and various scientific studies.