You Are Unhappy with Your Supervisor

question 7

Multiple Choice

You are unhappy with your supervisor.You call in sick because of a headache.Which defense mechanism are you using?

• A) Denial
• B) Substitution
• C) Reaction formation
• D) Conversion

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Definitions:

Perceived Value

The customer's evaluation of the worth and usefulness of a product or service, influenced by personal opinions and expectations.

Money Objection

A type of resistance or hesitation expressed by a prospect, revolving around the cost, price, or financial commitment associated with the product or service.

EPA Report

An environmental assessment report prepared by the Environmental Protection Agency on the potential impacts of projects or activities.

Environmental Impact

The effect or consequence of human activities or natural events on the natural environment, including changes to ecosystems, air quality, and biodiversity.