Because They Do NOT Have Physical Features That Buyers Can

question 113

True/False

Because they do NOT have physical features that buyers can see, hear, smell, taste, or touch prior to purchase, services are said to be intangible.

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Definitions:

Daily Showers

The routine act of bathing oneself on a daily basis to maintain personal hygiene and health.

Learned Helplessness

Learned helplessness is a psychological condition where an individual learns to believe they are powerless to change a negative situation, even when opportunities to do so exist.

Controllability

The degree to which an individual can influence or manage the outcomes or conditions in their life or environment.

Predictability

The extent to which future events are predictable based on present or past information.