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Personal Selling Is an Interactive Communication That Can Occur Face

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Personal selling is an interactive communication that can occur face to face, over the telephone, through videoconferencing, and via interactive computer links.


Definitions:

Ultimatum Game

The ultimatum game is a game theory experiment where one participant offers how to divide a sum of money with another, who then can accept or reject the offer.

Framing Effects

The influence on an individual's decision made by the way information is presented, rather than just the information itself.

Wage Increase

An adjustment upward in the wage rate, resulting in employees receiving more compensation for their work.

Status Quo Bias

A cognitive bias that explains individuals' preference for current circumstances to remain unchanged or for decisions to be made that do not alter the current state.

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