What Skills Do Sales Managers at Higher Organizational Levels Need

question 53

Multiple Choice

What skills do sales managers at higher organizational levels need?

• A) training
• B) operational
• C) managerial
• D) technical

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Definitions:

Outcome/Input Ratio

A concept related to equity theory, referring to the proportion of rewards (outcomes) received relative to contributions (inputs) in a social exchange or workplace context.

Equity Theory

A theory of motivation that suggests individuals are motivated by a sense of fairness in their interactions and compensation.

Inputs And Outcomes

In the context of organizations, inputs refer to the resources used to produce goods or services, while outcomes are the results of the organization's efforts.

Procedural Justice

Procedural justice refers to the fairness of the processes used to make decisions and resolve disputes or grievances.