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It's a Good Idea to End Negative Messages by Apologizing

question 4

True/False

It's a good idea to end negative messages by apologizing for any inconvenience the reader may have experienced, even if you're not sure that s/he was actually inconvenienced.


Definitions:

Little Agreement

A situation where there is minimal consensus or common ground among parties or individuals involved.

Retributive

Pertaining to or advocating for retribution; the philosophy that punishment for wrongdoing should be proportional and serve as a morally justified response to the offense.

Social Change

Transformations in the structure and functioning of a society over time, often related to cultural, economic, or political developments.

Consensus

A general agreement or harmony of opinions among members of a group, achieved through collective decision-making processes.

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