Which of the Following Is NOT True of E-Mail Etiquette

question 71

Multiple Choice

Which of the following is NOT true of e-mail etiquette?

• A)Use high-priority feature only for urgent messages.
• B)Reply with all of the original message intact to ensure that no context is lost.
• C)Forward e-mails only if they are not confidential, and you are confident about the source.
• D)Limit use of block capitals.

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Definitions:

Shaping

A technique in behavioral psychology involving the successive reinforcement of behaviors that approximate the desired behavior.

Negative Reinforcement

A process in learning whereby the likelihood of a behavior is increased by removing or avoiding a negative outcome or stimuli.

Secondary Learning

Learning that builds on previously acquired knowledge, skills, or understanding, often involving the application of basic concepts to new situations.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, leading to the belief that one's actions have no effect on outcomes.