Even If You Call Someone by His or Her First

question 25

True/False

Even if you call someone by his or her first name in person, letter format requires that you use a courtesy title and the reader's last name in the salutation.

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Definitions:

Catharsis

The process of releasing, and thereby providing relief from, strong or repressed emotions.

Interpersonal Relationships

The association or connection between two or more people that may range from fleeting to enduring.

Instinctual Approach

Relating to or denoting behavior that is innate rather than learned.

Internet Addiction

A compulsive need to spend an inordinate amount of time on the Internet, often leading to negative impacts on one's personal, social, and professional life.