A(n) ____________ Is Carefully Designed with Conventional Format, No More

question 5

Short Answer

A(n) ____________ is carefully designed with conventional format, no more than 1-2 pages long, beginning with an attention grabbing headline, and with ending contact information.

---

Definitions:

Performance Measurement

The process of quantifying the efficiency and effectiveness of past actions, using various indicators to assess outcomes against set standards or objectives.

Quality

The degree to which a product, service, or process meets or exceeds customer expectations or standards.

Behaviorally Anchored Rating Scale

A method of evaluating employees' performance by directly comparing their behaviors with specific examples of behavior that are anchored on a scale.

Behavioral Observation Scale

A performance appraisal method that rates the frequency of specific behaviors exhibited by an employee in the workplace.