You Have to Write to the Workers' Union in Your

question 91

Multiple Choice

You have to write to the workers' union in your capacity as a manager to attempt to persuade the union members to accept a wage freeze so that the company can save money.You know that the union members dislike the management and that the current union leader you have to write to especially dislikes you.Which technique is LEAST likely to persuade your audience?

• A)Develop logic and reader benefits fully.
• B)Admit the flaws of your solution, but show that it is the best solution available.
• C)Use a direct "no-nonsense" tone.
• D)Respond to the specific objections you anticipate from your audience.

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Definitions:

360-Degree Feedback

A performance appraisal system where employees receive confidential, anonymous feedback from the people who work around them, including peers, managers, and direct reports.

Unique Strengths

Individual qualities or abilities that set a person apart and contribute to their success or effectiveness.

Experience of Flow

A psychological state where a person is fully immersed and involved in an activity, feeling energized focus, full involvement, and enjoyment in the process.

Social Leadership

The capacity to influence others within a group or community towards the achievement of common goals or improvement.