Which of the Following Is True of W

question 39

Multiple Choice

Which of the following is true of W. Edward Deming's beliefs about the total quality management philosophy?

• A)Quality of supervision should be improved by allowing more time for supervisors to work with employees.
• B)Management should embrace the philosophy that mistakes are often acceptable.
• C)Work standards should be defined only as numbers or quotas.
• D)Achieving better quality requires commitment more at the top management than at any other level.
• E)Management should create an environment in which employees will follow recommendations rather than recommend changes.

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Definitions:

Organizational Effectiveness

The extent to which an organization is productive and satisfies the demands of interested parties, such as employees, customers, and investors.

Human Relations

The study and management of how people interact in the workplace, aiming to improve job satisfaction, efficiency, and productivity.

Human Relations Skills

The ability to interact effectively and harmoniously with other people.

Engineering Technician

A professional who applies theoretical engineering principles and technical skills to support engineers in various projects and experiments.