An Organizational Strategy and the Accompanying Techniques That Result in the Delivery

question 73

Multiple Choice

An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as:

• A)Total quality management
• B)Just-in-time management
• C)Reengineering
• D)ISO 9000

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Definitions:

Collectivistic Cultures

Societies that prioritize the goals and needs of the group over the individual, emphasizing community, cooperation, and shared values.

Self-enhancement

The motivation or tendency to maintain or enhance one's positive self-view through actions or beliefs.

Excessive Self-confidence

An overinflated sense of one's abilities or worth, potentially leading to risky or misguided decisions.

Participative Leadership

A leadership style that involves soliciting input, ideas, and opinions from team members and incorporating them into decision-making processes to foster collaboration and engagement.