Kaizen Is a Japanese Term That Means

question 21

Multiple Choice

Kaizen is a Japanese term that means:

• A)Employee empowerment
• B)Continuous improvement
• C)Quality comes first
• D)Teamwork

---

Definitions:

Probing Questions

Open-ended questions designed to elicit more detailed and thoughtful responses, often used in interviews, surveys, and research.

Consultative Selling

A sales approach where the salesperson focuses on creating value and trust with the buyer, often by recommending solutions that fit the buyer's specific needs.

Business-to-Business

Commercial transactions or relationships between two businesses, rather than between a company and individual consumers.

Marketing

Marketing encompasses the activities, strategies, and processes used to promote and sell products or services, including market research, advertising, distribution, and customer relationship management, aiming to satisfy customer needs and achieve business objectives.