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TQM Covers the Full Gamut, from Strategy Formulation to Implementation

question 59

True/False

TQM covers the full gamut, from strategy formulation to implementation.


Definitions:

Nonverbal Communication

Involves the transmission of messages or signals through a non-linguistic means, such as facial expressions, body language, and gestures.

Incivility

Discourteous communication and rude behavior that are disrespectful, hurtful, or injurious.

Consequences

Consequences refer to the results or outcomes that naturally follow from an action, behavior, or decision.

Barriers

Obstacles that impede progress, communication, or achievement, which can be physical, psychological, or systemic in nature.

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