An Internet Service Provider Wants to Determine Its Level of Customer

question 108

Multiple Choice

An Internet service provider wants to determine its level of customer satisfaction. The best data collection method to obtain the results most quickly is:

• A) experiment.
• B) telephone survey.
• C) mailed survey.
• D) personal interview.

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Definitions:

Initial Endowment

The starting set of assets, goods, or resources that an individual or economy possesses before engaging in any transactions.

Taxes Rise

An increase in the compulsory contribution to state revenue, levied by the government on workers' income and business profits, or added to the cost of some goods, services, and transactions.

Taxicabs

Vehicles for hire equipped with a driver, used by individuals or small groups to travel from one location to another for a fare.

Auto Insurance

A contract between a vehicle owner and an insurance company, providing financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could also arise from incidents in a vehicle.