An Internet Service Provider Wants to Determine Its Level of Customer

question 108

Multiple Choice

An Internet service provider wants to determine its level of customer satisfaction. The best data collection method to obtain the results most quickly is:

• A) experiment.
• B) telephone survey.
• C) mailed survey.
• D) personal interview.

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Definitions:

Market Value

The existing rate at which an asset or service may be traded in the marketplace.

Poverty Line

A threshold income level below which an individual or family is considered to be in poverty, varying by location and household size.

Poverty Line

The poverty line is a threshold that defines the minimum level of income necessary to afford basic living expenses, varying by country and sometimes within regions of a country.

Typical 10-Year Period

Refers to an average or standard time frame of ten years used for long-term analysis or planning.