The Crystal Window Company Makes Windows at Three Locations: Reno

question 9

True/False

The Crystal Window Company makes windows at three locations: Reno, Las Vegas, and Boise. Some windows made by the company contain a visible defect and must be replaced. Each defect costs the company $45.00. The Reno plant makes 40 percent of all windows while the Las Vegas and Boise plants split the remaining production evenly. A recent quality study shows that 8 percent of the Reno windows contain a defect, 11 percent of the Las Vegas windows contain a defect, while 4 percent of the windows made in Boise have a defect. Once the windows are made, they are shipped to a central warehouse where they are commingled and the location where they were made is lost. Based on this information, the percentage of the defective cost that should be allocated to the Reno plant is approximately 42 percent.

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Definitions:

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used.

Administrative Processes

Procedures and practices involved in running an organization, including planning, organizing, staffing, directing, and controlling.

Algorithm

A step-by-step procedure or formula for solving a problem, often used in computing and mathematics.

Shopping List

A list of items to be purchased from a store, often used as a memory aid.