One of the Key Quality Characteristics in Many Service Environments

question 68

True/False

One of the key quality characteristics in many service environments is that the variation in service time be reasonably small.Recently,a major amusement park company initiated a new line system at one of its parks.It then wished to compare this new system with the old system in place at a comparable park in another state.At issue is whether the standard deviation in waiting time is less under the new line system than under the old line system.The following information was collected:
Assuming that it wishes to conduct the test using a 0.05 level of significance,the correct null and alternative hypotheses would be:
H₀ : ≠ H_a : =

---

Definitions:

Textile Products

Goods produced by weaving, knitting, or felting fibers, including clothing, towels, and bedding.

North American Free Trade Agreement

A trilateral trade block agreement made by Canada, Mexico, and the United States to reduce trading costs and increase business investments.

Infant Industries

Industries in their early stage of development, which may be protected by the government from international competition to allow them to grow.