One of the Key Quality Characteristics in Many Service Environments

question 11

True/False

One of the key quality characteristics in many service environments is that the variation in service time be reasonably small.Recently,a major amusement park company initiated a new line system at one of its parks.It then wished to compare this new system with the old system in place at a comparable park in another state.At issue is whether the standard deviation in waiting time is less under the new line system than under the old line system.The following information was collected:
Assuming that it wishes to conduct the test using a 0.05 level of significance,the null hypothesis should be rejected since the test statistic exceeds the F-critical value from the F-distribution table.

---

Definitions:

Greenhouse Gases

Gaseous compounds in the Earth's atmosphere that trap heat, contributing to the greenhouse effect and global climate change.

Motor Vehicle

A self-propelled vehicle used for transportation on roads, such as cars, motorcycles, and buses.

Transportation Fuels

Fuels that are used to power various modes of transport, such as gasoline, diesel, and electric energy.

Comparison-Shopping Service

A comparison-shopping service is an online tool that allows consumers to compare the prices and features of products or services from different vendors to make more informed purchasing decisions.