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A survey was recently conducted in which random samples of car owners of Chrysler,GM,and Ford cars were surveyed to determine their satisfaction.Each owner was asked to rate overall satisfaction on a scale of 1 (poor) to 1000 (excellent) .The following data were recorded: If the analysts are not willing to assume that the population ratings are normally distributed and will use the Kruskal-Wallis test to determine if the three companies have different median ratings,what is the correct conclusion if the test is to be conducted using an alpha = .05 level?
Ethnography
A qualitative research method focused on studying cultures, practices, and communities through observation and participation.
Sociometry
A quantitative method for measuring social relationships, used to identify the structure of groups and the position of individuals within them.
Definitions of a Situation
The concept that people's understanding and interpretation of a situation influences their behavior within it.
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