Examlex
With regard to conflict,most authors cited in Chapter 5
Oxytocin
A hormone and neurotransmitter often associated with bonding, trust, and the regulation of social behaviors.
Frustration-Aggression Principle
A theory suggesting that frustration leads to aggressive behavior because it creates an unpleasant emotional state.
Ingroup Bias
The tendency to favor members of one's own group over those from outside groups in terms of trust, favoritism, and positive attribution.
Outgroup Homogeneity
The perception that members of a group different from ours are more similar to each other than they actually are.
Q3: The move to virtual meetings is prompted
Q5: The first step to effective intercultural communication
Q13: If we wish to test whether two
Q35: Reframing allows an issue to be considered
Q44: Effective communication works only within rules,norms and
Q46: Empathy is particularly important in active listening
Q50: Effective social media tactics can create value
Q53: Data collected to show how many users
Q69: An organisation trying to convince stakeholders of
Q83: Our reactions to nonverbal communication<br>A)are transparent to