An Example of Communication Within an Informal Structure in an Organisation

question 11

Multiple Choice

An example of communication within an informal structure in an organisation is

• A)formal documentation from senior staff
• B)telephone conversations between managers when making a decision
• C)telephone calls following-up a booking with a client
• D)none of the above

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Definitions:

Interview

A formal conversation between two or more people, where questions are asked to obtain information from the interviewee.

Mock Interviews

Simulated job interviews used as a practice method to prepare job seekers for actual interviews.

Nonverbal Behaviours

Forms of communication without words, including facial expressions, postures, and physical gestures, that convey messages or emotions.

Speech Mannerisms

Unique patterns or habits in one's way of speaking, which can include tone, pace, volume, and use of language.